FAQ

Receive 200 per day with your rental. Any overage of your mileage will be assessed on a per mile basis. You can add unlimited miles. For long-term rentals of a month or more, please speak with a representative about your mileage options.

Feel free to speak with one of our staff to answer any other questions you may have, click here for our contact us.

Any damages to the rental vehicle will be subject to filing a claim on your auto insurance. We will collect the price of your deductible. We will follow up with you after the rental to coordinate payment for any further charges, which may also be subject to an admin processing fee.

Yes, we can provide flexible rentals over a long term of 28 days or more, for which you will benefit from lower rates as well as regular service and maintenance. We can also assist if you need multiple vehicles.

Should you find you no longer need your rental, please let us know as soon as possible. We require a minimum 48 hours notice prior to the booking to cancel without incurring any charge, and if we do not receive notice prior to that time, your deposit is non-refundable.

Our renters must be at least 25 years of age and must have a valid drivers' license for a minimum of two years, with no more than 6 points. Renters between the ages of 18-24 will have to pay a young driver fee, have full coverage insurance, with additional documentation provided by parents/guardians. Please refer to our confirmation process for additional details.

All renters must have a valid driver's license, full coverage insurance, and a paystub or utility bill (current within the last 30 days.) We will call to verify personal auto insurance. WE REQUIRE A MINIMUM OF LIABILITY ONLY COVERAGE. If liability only, vehicle damage coverage is available. We provide Collision Damage Waiver through a third party provider available.

We require a deposit of $200 for bookings which is refunded when the booking is complete.

Yes, we offer strollers, baby seats, unlimited mileage, aux cords, travels kits and more. You can add extras during your booking or when you walk around the car with a representative. You can find out more in branch or give us a call on 252-528-8512.

Yes, we can bring your rental directly to you or pick you up and bring you to one of our branches, within a 15 mile radius. For delivery there is an additional fee.

We accept debit/credit card, cash app and AfterPay. We accept payment by credit or debit cards under Mastercard, Visa, American Express. We do not accept cash.

You can call the local branch and a representative can assist you. Or you can book a rental online. You will receive a quote and details of our confirmation process. Your rental is not booked until the confirmation process is complete.

Yes. There is an additional driver fee assessed per day. Each driver will need to provide required documentation such as full coverage insurance and utility bill/paystub.